When setting up features such as Online Bookings, Online Vouchers, and Payment Links, Client Diary integrates with Stripe as its payment gateway.

Stripe pricing facts

  • There is no cost to sign up and start using Stripe.
  • Stripe charges 1.7% + 30c per transaction.
  • Stripe fee reference: Stripe Pricing.

How to set up Stripe

  • Sign up directly via Stripe: Stripe registration.
  • Or connect Stripe from within your Client Diary account using “Connect with Stripe”.

Features that connect with Stripe

  • Online Booking Deposits
  • Online Vouchers
  • Payment Links
  • Client Diary integrated terminal (ClientPay)

Passing fees to clients

Client Diary supports passing transaction fees to clients on:

  • Online Booking Deposits
  • Online Vouchers
  • Payment Links
  • ClientPay terminal

Client Diary processing fee

A 1.05% Client Diary processing fee applies to certain feature/fee-handling combinations.

No Client Diary processing fee

  • Online Vouchers when the business covers the transaction fee
  • Online Booking Deposits when the business covers the transaction fee
  • ClientPay terminal when the business covers the transaction fee

Includes 1.05% Client Diary processing fee

  • Payment Links
  • Online Booking Deposits when the transaction fee is passed to clients
  • Online Vouchers when the transaction fee is passed to clients
  • ClientPay terminal when the transaction fee is passed to clients

If you need configuration help, contact support.