Client Diary

Product changelog

What's New

Track what changed across Client Diary

Changelog

All notable customer-facing changes are listed here in reverse date order.

For internal teams:

  • Group related items into one release when they launched together.
  • Keep each line customer-friendly and concise.
  • Add support docs under each release in the Documentation section.
  • Use Australian English spelling and plain language.

Jump to release:

[2026.04.08] - 8 Apr 2026

Added

  • [Theme] Theme settings for light and dark mode, plus configurable primary colour. (Docs: Updated)
  • [Theme] Seasonal theme with manual on and off controls in My Account > Settings.
  • [Theme] Layout options with horizontal and vertical navigation modes. (Docs: Updated)
  • [Calendar] New all-employees week timeline view showing day slots without time slots. (Docs: Updated)
  • [Calendar] Recurring blockouts and more preset blockout durations. (Docs: Updated)
  • [Calendar] Ability to show and hide waitlist appointments on the calendar.
  • [Calendar] Waitlist now includes a Show All button. (Docs: Updated)
  • [Calendar] Permission to control who can view client phone number and address. (Docs: Updated)
  • [Dashboard] Improved charts on the Dashboard.

Changed

  • [Theme] Profile image and business name now display in the top-right header area.
  • [Theme] Primary colour defaults updated to pink in the new theme set.
  • [Calendar] Recent services now include bundles when creating appointments.
  • [Employees] Team Roster now includes helper text for time format examples.

Fixed

  • [Calendar] Multi-day blockouts now display consistently on the calendar.
  • [Mobile] The appointment context menu now closes correctly when jumping to a date from client history.
  • [Calendar] Better handling and display of client and child custom fields in create and edit appointment dialogs.
  • [Calendar] Child alert notes and recent services now load correctly in Create Appointment.

[2026.04.04] - 4 Apr 2026

Added

  • [Marketing] Filter for clients with future appointments for selected services. (Docs: Created)
  • [Marketing] Filter for clients who have had appointments with a specific employee. (Docs: Created)
  • [Marketing] Filter for clients who have purchased selected services in appointments or transactions. (Docs: Created)
  • [Marketing] Filter for clients where the last purchase was between X and Y weeks ago. (Docs: Created)
  • [Marketing] Automatic client check-in campaigns. (Docs: Created)
  • [Marketing] Review and feedback SMS campaigns.
  • [Marketing] Appointment Reminder SMS can now include staff name.
  • [Marketing] Welcome SMS for new and existing clients, including the new appointment time tag.

Changed

  • [Messages] SMS now sends from dedicated numbers to improve consistency and sender trust. (Docs: Updated)

[2026.03.31] - 31 Mar 2026

Added

  • [Online Booking] New Online Booking experience with guided steps and refreshed interface.
  • [Online Booking] Bundle categories and bundle descriptions. (Docs: Updated)
  • [Online Booking] Option to hide selected locations.
  • [Online Booking] Optional announcement dialog shown on first visit.
  • [Online Booking] Date picker dots to distinguish no availability from available days.
  • [Online Booking] Blockout override option to allow bookings during selected blockouts.
  • [Online Booking] Configurable time-slot intervals (for example, 5, 10, and 15 minutes). (Docs: Updated)
  • [Online Booking] QR code support for Online Booking and Online Vouchers. (Docs: Created)
  • [Online Booking] Individual staff member booking links.
  • [Online Booking] Custom thank-you page after booking completion.

Changed

  • [Online Booking] Reduced booking gaps to improve schedule utilisation.
  • [Online Booking] Congratulatory business emails now include employee names.
  • [Online Booking] New dateAdded client field now supports more accurate new-client reporting.
  • [Online Booking] Transaction fee pass-through controls are now clearer in settings. (Docs: Updated)
  • [Online Booking] Minimum hours before appointment controls refined. (Docs: Updated)

Fixed

  • [Forms] Uploaded photos are now resized before submit and can include up to five photos.

[2026.03.27] - 27 Mar 2026

Added

  • [My Account] Payment Links across the platform. (Docs: Updated)
  • [My Account] Zapier integration.
  • [My Account] Forms support in account workflows.
  • [My Account] Appointment Reminder SMS, Review and Feedback SMS, and Welcome SMS can now attach forms. (Docs: Updated)
  • [My Account] Stripe account connection per location. (Docs: Created)
  • [POS] Stripe Terminal controls to edit or remove terminals per location.
  • [POS] Stripe Terminal sharing across locations for POS visibility.
  • [Security] New permission to lower item price. (Docs: Updated)
  • [Security] New permission to adjust appointment timing. (Docs: Updated)

Changed

  • [My Account] Better visual feedback when adding a credit card.
  • [Marketing] Out-of-hours SMS marketing now warns users that send jobs are queued for the next day and helps prevent duplicate sends.

[2026.03.23] - 23 Mar 2026

Added

  • [Reports] New Clients Account Balance Report.
  • [Reports] New Clients Loyalty Points Report.
  • [Reports] New Employees Targets This Week report.
  • [Reports] New Email Monthly Business Stats report. (Docs: Created)
  • [Reports] New rebooking-rate dataset in Overview Summary Report.
  • [Reports] New Discount Summary report (draft documentation prepared).

Changed

  • [Reports] Appointment Projection now includes classes and separates waitlist appointments from totals.
  • [Reports] Appointment Projection now supports month selection and a rest-of-month view. (Docs: Updated)
  • [Reports] Overall Summary Report now includes service and product sale percentage, plus no-show data. (Docs: Updated)
  • [Reports] End of Day Wizard can now save and load figures.
  • [Reports] Detailed Transaction Report now filters by payment method. (Docs: Updated)
  • [Reports] Appointment Projection now uses the configured business currency instead of a fixed dollar symbol. (Docs: Updated)
  • [Reports] Clients Loyalty Points Report now sorts by client name.

Fixed

  • [Reports] Improved error feedback when report data cannot load due to bad data.
  • [Reports] Overview Report now ignores Add Credits transactions so new client counts are accurate. (Docs: Updated)

[2026.03.19] - 19 Mar 2026

Added

  • [POS] Type-to-search voucher lookup in the End Sale dialog.
  • [POS] Print Quote at POS.
  • [POS] Option to deactivate or hide payment methods. (Docs: Updated)
  • [POS] Option to deactivate or hide discount reasons. (Docs: Updated)
  • [POS] Payment request sending via Payment Links in POS. (Docs: Updated)
  • [POS] New summary panel after end sale showing recent and future appointments, including waitlist and status indicators. (Docs: Updated)

Changed

  • [POS] Now shows up to three recent appointments and up to five future appointments for clearer follow-up context.

[2026.03.15] - 15 Mar 2026

Added

  • [Clients] Child client icon support when child-client mode is enabled in Settings. (Docs: Updated)
  • [Employees] Child custom fields can now be hidden when no longer used.
  • [Employees] Team Weekly Roster now alerts if edited times are invalid (for example, an end time before a start time). (Docs: Updated)

Fixed

  • [Clients] Loyalty points can now go negative where valid.
  • [Clients] Fixed points-claiming behaviour for non-points-earning transactions.

[2026.03.11] - 11 Mar 2026

Added

  • [Mobile] Better home screen app setup guidance for iOS and Android. (Docs: Created)
  • [Mobile] Better app-install guidance for Windows and macOS. (Docs: Created)
  • [Messages] New SMS template presets, bringing the total to four. (Docs: Updated)
  • [Messages] New location trading name tag for SMS templates. (Docs: Updated)
  • [Dashboard] “What’s New?” carousel now shows the latest three posts from the WordPress feed.
  • [Calendar] Online Booking globe icon and tooltip on calendar appointments.
  • [Calendar] Service colour is now visible in the Create Appointment services list.

Changed

  • [Mobile] Owner PIN logins no longer auto-log out when switching apps or backgrounding. (Docs: Updated)
  • [Calendar] Quick date jumps such as Next 1 week now calculate from the currently viewed date, not always from today. (Docs: Updated)
  • [Calendar] Waitlist date picker now shows indicators on dates with waitlist appointments. (Docs: Updated)
  • [Calendar] Recurring appointments now support up to 50 occurrences.
  • [Products] Stock usage now includes retail stock and total product cost value. (Docs: Updated)
  • [My Account] New Zealand tax type support added for Xero-connected NZ businesses.
  • [Messages] MMS now supports image links in quick reply notifications.

Notes for Support Team

Use this section when you need to post doc links after a release.

  • User guide:
  • Video walkthrough:
  • Help centre article:
  • Internal rollout notes: